Europe airports took a big cyber attack on Saturday (September 20, 2025). Air India Airline has issued a travel advisory regarding this attack. Actually, this cyber attack took place at many major airports in Europe, including Heathro Airport in London. This cyber attack has greatly affected the check-in and boarding system at airports.
Air India said in its advisory that this problem was caused by the attack on its third-party service provider Collins Aerospace. This check-in process may be delayed. However, the company has also assured that its ground team is continuously working in London, so that the passengers are minimal inconvenience.
Airline released updates on ex platform
Air India released an update on the social media platform X saying, “The check-in process may be delayed due to the problem in a third-party passenger system in Heathro. Our ground team is constantly trying to protect the passengers from inconvenience in London. Passengers traveling with us today from London, please do a web check-in before reaching the airport, so that they do not have any further trouble and can get easy experience.
A third-party passenger system disruption at heathrow may cause delays in the check-in process. Our Ground Teams in London are working to minimise increase.
Passengers flying with us from London today are advised to complete their web check-in before…
– Air India (@Airindia) September 20, 2025
Flying at Europe’s airports after cyber attack affected
The advisory stated, “A cyber attack led to a delay in flights and cassylation at many major airports in Europe, including Brucells, London Heathro and Berlin. The attack occurred on the Collins Aerospace, which provides check-in and boarding systems for many airports. The Brucells Airport issued a statement confirming that its automated systems shut down due to the late night attack on Friday (September 19, 2025) and only manual check-in and boarding became possible.
🚨Breaking🚨: Heathrow Faces Chaos 🇪🇺🇬🇧
Long lines form at the uk’s heathrow airport as a cyberattack on collins aerospace cripples check-in systems access major european airports, forcing manual proceedings and causing options pic.twitter.com/mghybhxe7b
– The_Independent (@Theindewire) September 20, 2025
At the same time, London’s Heathrow Airport said that Collins Aerospace is facing some technical problems, due to which the passengers are facing problems.
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